Arrival to Vietnam

1. Who will meet us at the airport? What procedire should we do when we arrive?


As pre-planned with you, a Footprint local guide will meet and greet you at the airport with your driver. As soon as you get out of the arrival gate, you will see a sign with your name and / or our Footprint logo and “Footprint Travell”.

Airport procedure is the same in Vietnam as everywhere else.  You will have to go though attain your visa, go through immigration, get your luggage, then pass through customs. If you have not yet been granted a visa, then bring your invitation letter to the immigration office. You will be 'welcomed' by the officers here. It normally takes about 30 minutes to get the visa, but please do not be surprised if this takes you a bit longer.

Don’t worry how long it takes you as we will wait for you. If you miss your flight or if things take extra long call us, we will do everything we can to help.

Tip: If your flight is delayed, please try to reach our guide by phone so that we do not have to spend hours at the airport to wait for you. You could also send us an email, tweet, or facebook message. This will help us know that you are okay, and just running behind schedule.


2. Is that easy to take a taxi? How far is from airports into town? 


Yes, taxis are everywhere outside the airport but be careful with the meter-taxis. We would recommend that you get Footprint to welcome you at the airport and drive you straight to your pre-arranged hotel, rather than being driven around the town in a taxi. There have been reports on Trip Advisor of fraudulent meters and cheating taxis. Not a great way to start your trip. 

Noi Bai Airport (Hanoi) to Hanoi centre is about 40 km and takes about 45 minutes to an hour.

Tan Son Nhat Airport (Saigon) to Saigon centre is only 8 km away but may take up to 45 minutes to get to your hotel because of traffic.

Danang Airport (Danang) is located right at the city centre. It is 30 km away from Hoi An town taking about 40 minutes to get there.

Tip: You might wish to call your Footprint Travel consultant if you feel you are being 'driven around the town' by the taxi driver. Keep our number stored in your phone, just in case.