Footprint Vietnam Travel’s mission is to bring value to your trips. We have worked tirelessly over the past 20 years on every aspect of our company and our product to make sure that you experience True Value in Travel.

In this continual process of development and redevelopment we have learned many things. We learned that to truly increase the value in travel we had to insure that the trip was first valuable to you – our client – and second, and maybe even more importantly, to the small local economies that we bring you to.

To bring increased value to the locals and destinations we visit, we have taken the lead and partnered in a variety of activities, national and international NGOs, that work to involve the local through cultural exchanges, training and capacity building and, to protect and conserve their heritage and natural surroundings. Footprint is also credited with leading Vietnam’s Responsible Travel Club initiative.

Finally, Footprint brings value to our guests’ trips in a few other ways worth noting:

+ We offer a money-back guarantee:

• Ensure customers receive high-quality services and products as promised. If our services fail to meet the agreed standards, we will offer a full or partial refund based on the nature of the issue.
• Provide clear terms and conditions regarding refund eligibility, communicated transparently at the time of booking or purchase.
• Respond promptly to refund requests, ensuring an efficient and fair resolution process.
• Continuously evaluate our refund policy to adapt to customer feedback and improve our services.

+ All of our tours are ours or have been developed in coordination with our partners.

+ You will not find us copying any material (tours, blogs, twitter, and Facebook posts); and, if they are the source of the document will be included. Being unique is important to us.

+ We are a company that strives to promote ethical travel beyond our services, and environmental conservation through our tours and at our office.

+ We are a Vietnamese company so all of your tourist dollars stay in the country.

We are proud of what we do at Footprint Travel. Our passion for travel runs deep and is the spirit of our company and our products. As a promise, to you our client and partner, we will continue in our quest to promoting a better form of tourism, and giving you True Value in Travel!