Footprint Travel

1. Footprint been involved in any litigation?

No, we have not! Footprint strongly feels as though they have set industry standards in Vietnam for safety and quality. Our products and services are at the highest levels of quality control. VNAT is our government to contact if you have further concerns.

2. Who is in charge of Footprint Travel?

We are committed to support you at any time before, during and after your trip. If needed, we suggest that you make contact with your Footprint Travel consultant first - with whom you have been dealing with from beginning. You may also contact Mr. Thanh, Managing Director. His contact information is below if needed:

Mr. Thanh Nguyen Ngoc - Managing Director

Cell phone: 0903 450100 - Email: thanh [at] footprint.vn

Note: Footprint Operation is controlled and fully bonded by Vietnam National Administration of Tourism (VNAT).

3. Is Footprint Travel a Private Company? 

Footprint is a private limited company. We are registered with the Hanoi Business and Planning Department, registration # 0056052. As a tourism business we are also licensed by Vietnam National Administration of Tourism (VNAT).

Tip: Make sure that you are on a tour with a licensed tour operator and licensed tour guide. There are several illegal travel operations in Vietnam. If caught by the local authorities while on tour, you won’t be in any trouble, but it will likely impact your valuable Vietnam holiday.